Get Stripe charge details from a Slack message
Post a charge ID in Slack, and Notis looks it up in Stripe—amount, customer, status, everything.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
Checking charge details requires logging into Stripe separately, breaking focus during customer support.
- Look up charges without leaving Slack
- Speed up customer support interactions
- Verify payment details instantly
- Reduce dashboard navigation
Setup
Build it in a few focused steps.
- 1Connect Slack and Stripe to Notis.
- 2Create an automation: name it 'Channel Charge Details', use this prompt: 'When someone posts a charge ID in this channel, look it up in Stripe and post the full charge details back (amount, customer, status, date)', choose 'Channel Message Received'.
- 3Notis monitors for charge IDs (ch_ format).
- 4Test by posting a charge ID like 'ch_1234567890' and watch the details appear.
Questions about this workflow
How should I format the charge ID?
Just paste the full charge ID (e.g., ch_1234567890abc) and Notis will find it.
Will it show refund status?
Yes, if the charge has been refunded, Notis shows the refund date and amount.
Can I see the customer name associated with the charge?
Yes, Notis includes the customer name and email linked to the charge.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Stripe. A trigger fires from one place; an action lands in another.
Slack triggers
Stripe actions
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Reaction Removed Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
New Bot Message Received Trigger
DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
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When this happens · Trigger
Do this · Action
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