Keep Client Feedback Organized in Linear
Clients communicate in Slack, but their feedback needs to live in Linear where your team builds. Notis automatically logs client messages as issue comments so nothing gets lost.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create a comment
Creates a new comment on a specified linear issue.
Why this helps
Neurodivergent founders often lose track of client feedback because it arrives informally in Slack and never gets logged in the formal tracking system.
- Create an audit trail of all client communication tied to specific issues
- Ensure client feedback doesn't get lost in chat
- Give your team easy access to customer context while building
- Reduce the cognitive load of remembering client requests
Setup
Build it in a few focused steps.
- 1Connect Slack and Linear to Notis.
- 2Ask Notis: 'When clients message in #client-feedback, log their messages as Linear issue comments' or create in the portal.
- 3Provide the prompt: 'When a message appears in #client-feedback channel, find the related Linear issue and add the message as a timestamped comment with the client name.'
- 4Choose your client feedback channel and Linear team.
- 5Test by posting a client message and verifying it appears as a comment in the corresponding issue.
Questions about this workflow
How does Notis match messages to the right issue?
You specify this in your prompt. Common approaches: 'The channel description lists the issue ID' or 'The issue ID is mentioned in each message'.
Does this preserve formatting and mentions from Slack?
Notis captures the message content. Formatting is adapted for Linear, and mentions are converted to Linear-compatible format.
Can I exclude certain types of messages from logging?
Yes. You can filter by keyword or sender type in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Linear. A trigger fires from one place; an action lands in another.
Slack triggers
Linear actions
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create a comment
Creates a new comment on a specified linear issue.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Reaction Removed Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
New Bot Message Received Trigger
DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Slack and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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