Escalate Issue Priority via DM
Your team discovers an issue is now blocking critical work. Send Notis a DM—the priority jumps to 'High' in Jira immediately, and the assignee gets notified.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Neurodivergent founders recognize urgency in real time but find priority management clunky. Logging into Jira to change priority is friction. By the time they switch apps, the urgency moment has passed and priority changes feel artificial.
- Escalate priority in the moment without app-switching
- Create a clear audit trail of when and why priorities changed
- Help assignees see updated priorities immediately via Jira notifications
- Reduce the mental load of manually updating Jira fields
- Give teams a frictionless way to signal 'this is more urgent than we thought'
Setup
Build it in a few focused steps.
- 1Connect Slack and Jira to Notis (one-time setup)
- 2Create an automation with this prompt: 'When someone sends me a DM with a Jira issue key and a priority level (like 'PROJ-123 high'), update the issue's priority in Jira and notify the assignee.'
- 3Select 'Direct Message Received' as your trigger
- 4Choose your Notis notification channel
- 5Test it: send Notis a DM like 'PROJ-789 highest' and watch the priority update in Jira
Questions about this workflow
What priority levels can I use?
Jira supports: Lowest, Low, Medium, High, Highest. You can use any of these in your DM.
Can I change multiple fields at once?
Yes. DM Notis something like 'PROJ-123 highest, in progress, assignee: alice' and it will update all three.
What if I don't remember the exact issue key?
Include part of the issue title: 'The API fix, high priority' and Notis will search for a matching issue.
Will the change show in Jira's activity log?
Yes. Jira logs all changes, including who changed it and when. Notis will appear as the automation user, with a note that it came from Slack.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Jira. A trigger fires from one place; an action lands in another.
Slack triggers
Jira actions
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add Attachment
Uploads and attaches a file to a jira issue.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Reaction Removed Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.
Link Issues
Links two jira issues using a specified link type with optional comment.
New Bot Message Received Trigger
DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Slack and Jira. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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