Never Lose Client Insight Again
A client sends feedback in a DM. It's gold for your product team. But Slack is a sieve, and feedback gets lost. This automation catches DM feedback and vaults it in Drive, so your product and UX teams have a living record of what clients actually need.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Feedback is scattered across DMs, emails, and forgotten conversations. Product decisions suffer because insights never reach the right team. ADHD entrepreneurs struggle to remember to relay feedback; it's one more manual handoff.
- Centralized vault of all client feedback; no more scattered insights
- Product teams can review feedback without bugging you for details
- Reduce dropped handoffs and forgotten follow-ups
- Build better products by making feedback accessible and searchable
Setup
Build it in a few focused steps.
- 1Connect Slack and Google Drive.
- 2Create an automation: 'When I receive a direct message about feedback, save it to my Client Feedback vault in Google Drive with the sender's name and date.'
- 3Select 'Direct Message Received' as your trigger.
- 4Notis will ask you to flag feedback messages (e.g., 'Feedback: ...') or you can have it detect feedback keywords.
- 5Test by sending Notis a DM tagged as feedback and verify it appears in Drive.
Questions about this workflow
Won't this save every DM, not just feedback?
No. You control the trigger. You can flag feedback with a keyword (e.g., 'Feedback:') or Notis can filter by common feedback phrases. Only tagged or filtered messages are saved.
Can I include who said it so teams know the source?
Yes. Notis automatically includes the sender's name and timestamp, so context is never lost.
Can multiple team members send feedback to Notis, and it all goes to the same vault?
Absolutely. Set Notis as a shared contact in Slack, and any team member can DM feedback to be captured centrally.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Google Drive. A trigger fires from one place; an action lands in another.
Slack triggers
Google Drive actions
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Reaction Removed Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
New Bot Message Received Trigger
DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
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When this happens · Trigger
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