Opportunity Close: Quick Approval via WhatsApp

Stop email chains on final deals. Send instant approval buttons to stakeholders via WhatsApp when a deal is ready to close.

Trigger

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

Whatsapp logo

Action

Send interactive buttons

Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.

Why this helps

Deal approvals drown in email chains and Slack noise. Founder approval loops slow down your entire sales motion and you lose track of which deals are stuck.

  • Faster deal closure with instant approvals
  • Clear decision trail via WhatsApp button taps
  • Stakeholders see one message, not a dozen emails
  • Eliminate approval bottlenecks

Setup

Build it in a few focused steps.

  • 1Connect Salesforce and WhatsApp to Notis
  • 2Create an automation: 'When an opportunity stage changes to Ready to Close, send an interactive button message asking for approval'
  • 3Notis will set up the buttons (Approve / Request Change) and route responses back for tracking
  • 4Test by moving a test opportunity to Ready to Close stage

Questions about this workflow

What happens when someone taps 'Approve'?

Notis logs the approval back to Salesforce (or to a Notis run record). You can then see who approved and when.

Can multiple people approve the same deal?

Yes. Set up multiple WhatsApp numbers in the automation and each stakeholder gets their own button prompt.

What if they don't respond?

You can set a Notis follow-up (via cron) to send a reminder message after 24 hours.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Salesforce to Whatsapp. A trigger fires from one place; an action lands in another.

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Salesforce triggers

Whatsapp logo

Whatsapp actions

Account Created or Updated

Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.

TriggerPolling

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Contact Updated

Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.

TriggerPolling

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Record Updated (Generic SObject)

Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.

TriggerPolling

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

New Contact Trigger

Triggers when a new Contact is Created in Salesforce.

TriggerPolling

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

TriggerPolling

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

TriggerPolling

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Task Created or Completed

Triggers when a Task is created or when its status changes to Completed in Salesforce. Supports optional filtering by task Status or Subject.

TriggerPolling

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Not just Salesforce and Whatsapp. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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