Capture External Leads on Telegram
Leads from web forms, partner integrations, or custom sources now arrive directly in Telegram. One place to see all inbound leads.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Leads come from many sources—web forms, APIs, partnerships—but they all land in different places. You miss context because you're checking multiple inboxes.
- Centralize leads from all sources in one Telegram channel
- React faster to inbound interest
- Reduce context-switching between different lead sources
- Create audit trail of all captured leads
Setup
Build it in a few focused steps.
- 1Connect Telegram to Notis.
- 2Create an automation: 'When a lead arrives via webhook, parse the form data and send a Telegram message with name, email, company, and how they heard about us.'
- 3Select 'Webhook' as your trigger type. Notis will give you a unique webhook URL to use.
- 4Configure your external source (form, API, partner) to POST to this webhook URL.
- 5Test by submitting a test lead through your source and confirm it arrives in Telegram.
Questions about this workflow
Can we route different sources to different Telegram channels?
Yes. Tell Notis which channel to use based on the source field. For example, 'web form leads go to #inbound, partner leads go to #partnerships.'
What if the webhook sends unexpected data?
Notis will parse what it can and alert you to missing fields. You can refine the automation prompt to handle edge cases.
Can we auto-create Salesforce records from webhook leads?
Yes. Set up a second automation: 'If a webhook lead arrives, create a new Lead record in Salesforce with the captured information.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Salesforce to Telegram. A trigger fires from one place; an action lands in another.
Salesforce triggers
Telegram actions
Account Created or Updated
Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Contact Updated
Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.
Delete Message
Delete a message, including service messages, with certain limitations.
Record Updated (Generic SObject)
Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.
Edit Message
Edit text messages sent by the bot.
New Contact Trigger
Triggers when a new Contact is Created in Salesforce.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
New Lead Trigger
Triggers when a new Lead is created in Salesforce.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
New or Updated Opportunity
Triggers when a Salesforce Opportunity is created or updated.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Task Created or Completed
Triggers when a Task is created or when its status changes to Completed in Salesforce. Supports optional filtering by task Status or Subject.
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Not just Salesforce and Telegram. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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