Incidents auto-create their own Slack channels
An incident is reported, a webhook triggers, and Notis instantly creates a dedicated Slack channel with incident details—the team jumps in immediately.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a channel-based conversation
Creates a new public or private slack channel with a unique name; the channel can be org-wide, or team-specific if `team id` is given (required if `org wide` is false or not provided).
Why this helps
Incident response is chaotic when the team has to figure out which channel to use or manually create one. A channel ready to go saves precious seconds.
- Faster incident response—channel is ready when the team needs it
- Single source of truth for incident discussions and resolution
- Reduced friction means team stays focused on fixing the problem
Setup
Build it in a few focused steps.
- 1Connect Slack to Notis
- 2Create an automation: 'When an incident webhook arrives, create a Slack channel with the incident name and add the incident details to the channel topic'
- 3Configure your incident detection system (PagerDuty, Datadog, custom API) to send webhooks to Notis.
Questions about this workflow
What happens if the same incident fires twice?
Notis can deduplicate using an incident ID in the webhook, preventing duplicate channels.
Should the channel be automatically archived when the incident is resolved?
Set up a second automation: when a resolved webhook arrives, archive the channel. Notis can do both.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Salesforce to Slack. A trigger fires from one place; an action lands in another.
Salesforce triggers
Slack actions
Account Created or Updated
Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Contact Updated
Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Record Updated (Generic SObject)
Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
New Contact Trigger
Triggers when a new Contact is Created in Salesforce.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
New Lead Trigger
Triggers when a new Lead is created in Salesforce.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
New or Updated Opportunity
Triggers when a Salesforce Opportunity is created or updated.
Add call participants
Registers new participants added to a slack call.
Task Created or Completed
Triggers when a Task is created or when its status changes to Completed in Salesforce. Supports optional filtering by task Status or Subject.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Not just Salesforce and Slack. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Slack.