Automate Contact Sharing for Urgent Workflows

When an external system signals an urgent need, Notis automatically shares the right contact information in Whatsapp so your team can act immediately.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Whatsapp logo

Action

Send contacts

Send contacts whatsapp number. note: the message will be delivered to the recipient only if they have initiated a conversation first.

Why this helps

External events require contacting someone, but you have to manually find and share contact info. Delays accumulate as people search for phone numbers.

  • Automatically share contact info when urgent external events occur
  • Reduce delays caused by manual contact lookups
  • Ensure the right person gets contacted immediately
  • Create a streamlined escalation workflow

Setup

Build it in a few focused steps.

  • 1Connect Notion and Whatsapp to Notis.
  • 2Create an automation with the trigger: Notis receives an HTTP webhook from an external system.
  • 3Describe in plain language: 'When [external system] triggers an event, fetch the relevant contact from Notion and share it in Whatsapp.'
  • 4Specify how to identify the right contact — for example, 'if event is urgent, send the on-call engineer's contact.'
  • 5Test by triggering a webhook from your external system and confirming the contact arrives in Whatsapp.

Questions about this workflow

Where does Notis get contact information?

From Notion databases where you store contacts, or from the webhook payload itself if it includes contact references.

Can I limit who's contacted based on the trigger?

Yes. Your automation can route to different contacts based on the webhook content — for example, 'if urgent, contact the on-call person.'

What contact information can be shared?

Phone numbers, email addresses, names, and any other Notion contact fields your business uses.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Notion to Whatsapp. A trigger fires from one place; an action lands in another.

Notion logo

Notion triggers

Whatsapp logo

Whatsapp actions

All Page Events

Triggers when any Notion page is created or updated across the workspace.

TriggerPolling

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Comment Created

Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

New Comment

Triggers when a new comment is added to a specified Notion block or page.

TriggerPolling

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Database Created

Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.

TriggerInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Data Source Created

Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.

TriggerInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Data Source Schema Updated

Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.

TriggerInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

New Page

Triggers when a new page is added to a Notion database.

TriggerPolling

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Page Added to Page

Fires when a new subpage (a `child_page` type block) is added under a specified parent Notion page.

TriggerPolling

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

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When this happens · Trigger

Do this · Action

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