Automatically Retrieve Charge Details for Disputes from Stripe
Dispute logged in Notion? Charge details from Stripe appear instantly. Investigate without the Stripe grind.
Trigger
Page Created
Triggers when a new Notion page is created. Customer optionally scopes with at most one of: - data_source_id: new row in this data source - parent_page_id: new sub-page under this page (immediate parent only) With neither set, fires for any new page in the workspace the integration has access to. Notion sends ~60s aggregation latency on most events.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
A charge dispute or customer complaint lands in your inbox, you note it in Notion, then have to dig into Stripe to find the original charge and its details.
- Full charge details retrieved from Stripe instantly when a dispute is logged in Notion
- Investigate issues faster with all details in context
- Resolve disputes and chargebacks without Stripe login
Setup
Build it in a few focused steps.
- 1Connect Notion and Stripe to Notis.
- 2Create the automation: 'When a charge dispute is logged in Notion, retrieve the charge details from Stripe and attach them to the entry'.
- 3Set trigger to 'Page Created' in your disputes or customer issues database.
- 4Choose your notification channel.
- 5Test by logging a charge dispute with a charge ID in Notion and verify Stripe details appear within seconds.
Questions about this workflow
How does Notis identify the charge to look up?
You include the charge ID or transaction ID in your Notion entry. Notis retrieves that specific charge's details.
What information is included in the charge details?
Amount, customer info, payment method, timestamp, status, and any dispute or refund information.
Can I add notes to disputes in Notion and sync them to Stripe?
This automation retrieves data from Stripe. To push notes back to Stripe, you'd need a separate automation.
When this happens · Trigger
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Supported Triggers and Actions
Notis builds workflows that link Notion to Stripe. A trigger fires from one place; an action lands in another.
Notion triggers
Stripe actions
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
New Page
Triggers when a new page is added to a Notion database.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Page Added to Page
Fires when a new subpage (a `child_page` type block) is added under a specified parent Notion page.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
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