Incident Alerts on WhatsApp Triggered by Anything
Your error tracking system detects a spike in 500 errors. Your CI/CD pipeline fails. Your uptime monitor flags downtime. Instead of buried in Slack, Notis pushes an alert to WhatsApp with details. Your on-call engineer sees it immediately.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Critical alerts land in Slack, but they get buried under memes and cat pictures. On-call engineers don't see them for minutes. By then, customers are complaining.
- Get incident alerts on your phone instead of buried in chat
- Respond to production issues in seconds
- Connect any external system to WhatsApp via a single webhook URL
Setup
Build it in a few focused steps.
- 1Connect WhatsApp to Notis.
- 2Create a new automation: 'When a webhook request arrives with incident details, send the on-call team a WhatsApp message with the error, severity, and action needed.'
- 3Select 'Notis Webhook' as your trigger type.
- 4Notis gives you a webhook URL. Add that URL to your monitoring tool, error tracker, or CI/CD system.
- 5Test by sending a sample alert from your monitoring tool and verify the WhatsApp message arrives.
Questions about this workflow
What information can I send through the webhook?
Anything your system can send: error message, severity level, timestamp, affected service, remediation steps. Notis parses it and includes relevant details in the WhatsApp message.
Can I filter alerts by severity?
Yes. Tell Notis: 'Only send P1 and P2 incidents to WhatsApp' or 'Skip database warnings, only alert on service failures.' Customize based on noise tolerance.
What if I'm on holiday and don't want alerts?
Disable the automation in your Notis portal, or ask Notis to pause it. When you're back, re-enable it. No code changes needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Whatsapp. A trigger fires from one place; an action lands in another.
Linear triggers
Whatsapp actions
Comment Received Trigger
Triggered when a comment is received.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Issue Created Trigger
Triggered when a new issue is created.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Project Created
Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Project Properties Updated
Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Linear and Whatsapp. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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