Keep customer records in sync across tools
Customer details (email, name, address) change in Linear, but Stripe records stay outdated. Notis fixes that: edit customer info in Linear, Stripe customer record updates automatically.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Update Customer
Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.
Why this helps
Customer data fragments across tools—change it in Linear but forget Stripe, leading to mismatched emails, wrong billing addresses, and confusion at reconciliation time.
- Stripe customer records always reflect the latest details from Linear
- No manual customer updates in Stripe; changes cascade automatically
- Billing and communications use accurate, current customer data
- Fewer errors from stale or mismatched customer info
Setup
Build it in a few focused steps.
- 1Connect Linear and Stripe integrations to Notis.
- 2Create automation: 'When customer details in a Linear issue change, update the Stripe customer record.'
- 3Tell Notis which Linear fields contain customer data (email, name, phone, address, etc.).
- 4Set your notification channel for sync confirmations.
- 5Test by editing customer details on a Linear issue and verifying Stripe updates.
Questions about this workflow
How does Notis know which Stripe customer to update?
Notis links the Linear issue to the Stripe customer using a reference (customer ID, email, or name). That link ensures the correct customer record is updated.
What if only part of the customer info changes?
Notis updates only the fields you changed. Other customer details in Stripe remain untouched, preventing accidental overwrites.
Can I prevent certain fields from syncing (e.g., sensitive internal notes)?
Yes. Tell Notis which fields to watch and sync. Internal notes or tags can stay in Linear without affecting Stripe.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Stripe. A trigger fires from one place; an action lands in another.
Linear triggers
Stripe actions
Comment Received Trigger
Triggered when a comment is received.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Issue Created Trigger
Triggered when a new issue is created.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Project Created
Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Project Properties Updated
Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Linear and Stripe. Any combination from 985+ integrations.
When this happens · Trigger
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