Turn Linear refund requests into Stripe refunds
Refund requests get logged in Linear comments, but you still manually create refunds in Stripe. Notis bridges that: team member comments a refund request, Stripe processes it automatically.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests scatter across Linear private discussions, but Stripe refunds are manually entered—a disconnect that loses context and slows down refunding.
- Refunds process automatically from Linear comments—no Stripe data entry
- Refund context (issue, reason, customer) is documented in Linear, not scattered
- Customers get refunded faster because there's no manual Stripe step
- Audit trail is clear: request in Linear, refund in Stripe
Setup
Build it in a few focused steps.
- 1Connect Linear and Stripe to Notis.
- 2Create automation: 'When a refund is requested in a Linear issue comment, create a refund in Stripe.'
- 3Define the keyword or phrase that triggers a refund (e.g., 'refund requested' or 'customer refund').
- 4Tell Notis which private teams to monitor for refund requests.
- 5Set your notification channel for refund confirmations.
Questions about this workflow
How does Notis know the refund amount?
Mention the refund amount in the Linear comment. Notis extracts it. If absent, Notis can prompt for clarification or use the original charge amount.
Can I refund a partial amount or only specific charges?
Yes. Specify the amount and which charge to refund in the Linear comment. Notis processes exactly what you request.
What if the comment doesn't have enough detail to process?
Notis can ask follow-up questions (via Slack, email, etc.) to gather missing info before processing the refund, or flag it for your review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Stripe. A trigger fires from one place; an action lands in another.
Linear triggers
Stripe actions
Comment Received Trigger
Triggered when a comment is received.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Issue Created Trigger
Triggered when a new issue is created.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Project Created
Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Project Properties Updated
Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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