Send HubSpot Emails When Feedback Arrives via Webhook

Customer feedback from anywhere—surveys, forms, chats—can trigger a HubSpot email automatically. Your customer feels heard immediately.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Hubspot logo

Action

Create a new marketing email

Creates a new marketing email in hubspot, allowing comprehensive configuration of content, recipients, sender details, a/b testing, scheduling, web version, and other settings; the internal `name` for the email is required.

Why this helps

Neurodivergent founders collect customer feedback from many sources but forget to follow up via email. Customers feel unheard, and feedback data becomes stale.

  • Immediate email response to customer feedback
  • Customers feel heard and valued
  • No forgotten follow-ups on feedback
  • Coordinated response across feedback channels

Setup

Build it in a few focused steps.

  • 1Connect HubSpot to Notis.
  • 2Create an automation: 'When a webhook receives customer feedback, send a follow-up email in HubSpot.'
  • 3Select Webhook trigger and copy your unique webhook URL.
  • 4Add this URL to your feedback tools (surveys, forms, chat platforms) as an integration endpoint.
  • 5Test by submitting feedback and verify a follow-up email appears in HubSpot.

Questions about this workflow

Can I send different emails based on feedback type?

Yes. Tell Notis to use different email templates based on feedback sentiment, category, or content.

Will this spam customers with emails?

You can configure Notis to send emails only to new feedback sources or to batch feedback before sending.

Does it create contacts for feedback sources that aren't in HubSpot yet?

Yes. Notis creates contacts first, then sends emails so your feedback sources are tracked.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Hubspot. A trigger fires from one place; an action lands in another.

Linear logo

Linear triggers

Hubspot logo

Hubspot actions

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Add asset association

Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Add token to event template

Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Archive email

Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Archive a batch of emails by ID

Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Archive a batch of quotes by id

Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Archive batch of companies by id

Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.

ActionInstant

Project Created

Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.

TriggerPolling

Archive batch of contacts by id

Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.

ActionInstant

Project Properties Updated

Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.

TriggerPolling

Archive batch of deals by id

Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Linear and Hubspot. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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