Capture Customers in HubSpot from Linear Public Issues
Every customer who files a public issue in Linear is automatically added to your HubSpot contact list—no manual data collection needed.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Create batch of contacts
Creates up to 100 new contact records in hubspot crm, optionally associating them with existing crm objects; ensure associated object ids are valid.
Why this helps
Neurodivergent founders lose track of customers when issues arrive from multiple channels. If you don't manually add them to HubSpot immediately, they become invisible to sales and support.
- Customer details captured automatically when they file issues
- Unified contact view across customer interactions
- Sales team sees all customer touchpoints in HubSpot
- Reduced missed follow-ups on customer issues
Setup
Build it in a few focused steps.
- 1Connect Linear and HubSpot to Notis.
- 2Create an automation: 'When a new public issue is created in Linear, create a contact record in HubSpot with the customer's information.'
- 3Choose Public Team Issue Created as your trigger.
- 4Select your notification channel and test with a public issue in a public Linear team.
- 5Notis will extract the customer's email and name from the issue. Verify the contact appears in HubSpot.
Questions about this workflow
What if the issue doesn't include a customer email address?
Notis will still create a contact with the name and any available information, or you can configure it to skip contacts without email addresses.
Does this apply to private team issues too?
This automation is specifically for public teams. Use the 'Private Team Issue to Contact' workflow for issues in private Linear teams.
Can I add these contacts to a specific HubSpot list automatically?
Yes. Ask Notis to add newly created contacts to a specific list, like 'New Customer Issues' or 'Support Requests'.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Hubspot. A trigger fires from one place; an action lands in another.
Linear triggers
Hubspot actions
Comment Received Trigger
Triggered when a comment is received.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Issue Created Trigger
Triggered when a new issue is created.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Project Created
Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Project Properties Updated
Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Not just Linear and Hubspot. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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