Respond to new Jira issues with one tap on WhatsApp
New Jira issue? Don't ask your team to open three apps. Send them an interactive button message on WhatsApp so they can triage or claim work in seconds.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Issue assignment requires the team to open Jira, read context, and then respond. For ADHD founders and teams, that friction means issues sit unread or get replied to days later.
- One-tap responses mean faster triage without context loss
- Buttons can ask 'Take this?', 'Urgent?', 'Needs planning?' etc.
- Reduces cognitive load: no free-form typing needed
- Instant feedback loop keeps momentum high
Setup
Build it in a few focused steps.
- 1Connect Jira and WhatsApp to Notis.
- 2Ask Notis: "When a new Jira issue is created, send a WhatsApp message with buttons asking if the team can take it now or if it needs review."
- 3Notis creates the automation and designs button options based on your workflow.
- 4Pick your channel for automation logs (email, Telegram, or WhatsApp).
- 5Test with a sample issue to confirm button responses flow back to Jira.
Questions about this workflow
What buttons should I offer?
Common options: 'Take it now', 'Needs discussion', 'Urgent!', 'Not my area'. Tell Notis what you need and it will configure the buttons.
Can I add more than three buttons?
WhatsApp supports up to 3 buttons per message. If you need more options, Notis can send an interactive list instead.
Do button responses sync back to Jira?
Notis can log responses as Jira comments or update issue status based on button taps. Clarify how you want data to flow when you set up the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Whatsapp. A trigger fires from one place; an action lands in another.
Jira triggers
Whatsapp actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
New Project
Triggered when a new project is added in Jira
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Jira and Whatsapp. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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