Create Stripe customers automatically from new Jira issues
Stop manually entering customer data into Stripe. When a new customer issue appears in Jira, Notis instantly creates their Stripe customer record—syncing names, emails, and metadata so billing starts immediately and nothing slips through the cracks.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Why this helps
Founders lose track of which customers need Stripe setup when managing everything in Jira. Manual customer entry means typos, duplicates, and forgotten billing configurations that balloon into revenue leaks.
- Eliminate manual customer entry errors
- Customer Stripe records exist the moment issues land
- Email and metadata sync automatically
- No more forgotten billing configurations
Setup
Build it in a few focused steps.
- 1Connect your Jira and Stripe accounts to Notis (one-time setup in the portal)
- 2Create a new automation by telling Notis: 'When a new customer issue is created, create a Stripe customer with their name and email'
- 3Choose the Jira project and Notis channel where you want run reports
- 4Test by creating a new customer issue in Jira—check Stripe to confirm the customer appears within seconds
Questions about this workflow
Will Notis create duplicate customers if an issue is updated?
No. This automation only fires on new issues. Updates to existing customer issues won't trigger new customer creation, preventing duplicates.
What if customer info is incomplete in Jira?
Notis captures what's available in the issue (name, email, description). You can always update the Stripe customer record manually or use another automation to fill in additional details later.
Can I filter which issues trigger customer creation?
Yes. When setting up the automation, specify which project or label (like 'new-customer') should trigger this, so only relevant issues create customers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Stripe. A trigger fires from one place; an action lands in another.
Jira triggers
Stripe actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Project
Triggered when a new project is added in Jira
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
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When this happens · Trigger
Do this · Action
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