Make Issue Links Readable: Customize Link Previews
Neurodivergent team members scan Slack quickly. This workflow customizes Jira link previews to show priority, status, and assignee inline, so key details are visible without clicking.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Customize URL unfurl
Customizes url previews (unfurling) in a specific slack message using a url-encoded json in `unfurls` to define custom content or remove existing previews.
Why this helps
Jira links in Slack show generic previews that don't include priority or status. Team members have to click each link to understand importance or context.
- Make issue importance and status visible at a glance in Slack
- Reduce the need to click links to understand issue context
- Improve scanning speed and decision-making for distributed teams
Setup
Build it in a few focused steps.
- 1Connect Jira and Slack to Notis (one-time).
- 2Create an automation with the prompt: 'When a new issue is posted to Slack (via link or announcement), customize its preview to include priority, status, assignee, and due date in a readable format.'
- 3Select 'New Issue' as the trigger or use the announcement-based workflow from earlier.
- 4Specify the exact format for the preview (e.g., '[Priority] | Status: In Progress | Assigned to: John | Due: Friday').
- 5Test by posting a Jira link to Slack and verifying the preview is customized.
Questions about this workflow
Does this work for all Jira links or only new issues?
It works best for new issues posted via automation. For existing links, Slack's unfurl system refreshes periodically.
Can I customize the design of the preview (colors, layout)?
Yes, within Slack limits. Ask Notis to format the preview with emoji indicators, bold text, and structured fields.
Will this break if the issue status changes?
The preview is static at the time of posting. Create a separate automation to update the preview when status changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Slack. A trigger fires from one place; an action lands in another.
Jira triggers
Slack actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
New Project
Triggered when a new project is added in Jira
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Not just Jira and Slack. Any combination from 985+ integrations.
When this happens · Trigger
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