Log Jira progress as Salesforce follow-up tasks

When an issue moves forward, that's a task that needs tracking in Salesforce. Notis converts every status change or update into a follow-up so nothing slips through.

Trigger

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

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Action

Create task

Creates a new task in salesforce to track activities, to-dos, and follow-ups related to contacts, leads, or other records.

Why this helps

You're moving issues through Jira but forgetting to log the corresponding task in Salesforce. Weeks later, you can't remember who promised what or when the next touch-point should be.

  • Every update is a tracked task: no dropped follow-ups
  • Stay on top of commitments: Salesforce always reflects reality
  • No manual logging: Notis captures the work in real time
  • Reduce executive drift: your team knows who's accountable for what

Setup

Build it in a few focused steps.

  • 1Ensure Jira and Salesforce are connected to Notis.
  • 2Tell Notis: "Create a Salesforce task whenever an issue is updated, with the task due date based on the issue's priority." Set the trigger to Jira's Updated Issue event.
  • 3Choose your notification channel (Slack, email, etc.) for task confirmations.
  • 4Verify by updating a test issue in Jira and checking that a task appears in Salesforce within a minute.

Questions about this workflow

Won't this create too many tasks?

You control the criteria. Tell Notis: "Only create a task if the issue status changes to 'In Progress' or higher priority fields are modified." Your rule, your volume.

Can Notis set the task due date automatically?

Absolutely. You might say, "Set the task due date to tomorrow if the issue is high priority, or next week if it's medium." Notis handles the logic.

What if I'm working in multiple Jira projects?

Create a separate automation for each project, or tell Notis to watch all projects—you choose the scope.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Salesforce. A trigger fires from one place; an action lands in another.

Jira logo

Jira triggers

Salesforce logo

Salesforce actions

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Jira and Salesforce. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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