Nurture new contacts from the moment they appear

New issue = new contact. Instead of manually adding reporters to a campaign weeks later, Notis adds them instantly to your nurture sequence so they're engaged from day one.

Trigger

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

Salesforce logo

Action

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

Why this helps

Customers or leads submit issues, but you forget to add them to your nurture campaign until months later. By then, they've lost interest or already chose a competitor.

  • Instant enrollment: new contacts are nurtured the moment they appear
  • No dropped contacts: everyone in Jira gets a campaign touchpoint
  • Faster sales cycles: nurture sequences start sooner
  • Reduce friction: no manual list management or CSV uploads

Setup

Build it in a few focused steps.

  • 1Connect Jira and Salesforce to Notis.
  • 2Tell Notis: "When a new issue is created, find or create a contact for the issue reporter and add them to our Nurture campaign." Set the trigger to New Issue.
  • 3Specify which campaign (or campaigns) to use, or let Notis use a default you set.
  • 4Choose your notification channel.
  • 5Test with a new issue from an external reporter and confirm they appear in the campaign in Salesforce.

Questions about this workflow

What if the reporter is already in Salesforce?

Notis matches them by email and avoids duplicates. It will add the existing contact to the campaign without creating a new one.

Can I route different reporters to different campaigns?

Yes. You might say, "Add enterprise customers to the Enterprise Nurture campaign, SMBs to the SMB Nurture campaign." Notis routes based on your criteria.

What if I don't have email addresses for all reporters?

Notis will do its best to find or create contacts. You can ask it to skip enrollment if contact info is incomplete, or handle partial data however you prefer.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Salesforce. A trigger fires from one place; an action lands in another.

Jira logo

Jira triggers

Salesforce logo

Salesforce actions

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Jira and Salesforce. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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