Instantly Know Who Filed an Issue and How to Reach Them

When a new Jira issue appears, Notis pulls the creator's email profile so you have full context—name, email, timezone—without switching tabs.

Trigger

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

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Action

Get Profile

Retrieves key gmail profile information (email address, message/thread totals, history id) for a user.

Why this helps

When issues arrive you often don't know enough about who created them and have to search or ask around

  • Get full creator context instantly
  • Reduce friction when reaching out for clarification
  • Understand stakeholder timezone for async communication

Setup

Build it in a few focused steps.

  • 1Connect Jira and Gmail to Notis.
  • 2Tell Notis: 'When a new Jira issue is created, fetch the email profile of whoever filed it.'
  • 3Notis retrieves profile info (email, name, location) when issues land.
  • 4Review creator profiles in your notification channel.
  • 5Test by having a colleague create a Jira issue.

Questions about this workflow

What email profile info will I see?

Notis fetches the creator's email address, display name, and timezone if available.

Is this privacy-safe?

Yes. Notis only retrieves the creator's public profile information already visible in Jira, and respects Gmail privacy settings.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Gmail. A trigger fires from one place; an action lands in another.

Jira logo

Jira triggers

Gmail logo

Gmail actions

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Jira and Gmail. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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