Automatically Inform Stakeholders When Work Gets Blocked

The moment an issue hits a blocker in Jira, Notis replies in the related email thread so stakeholders stay informed without you having to manually update them.

Trigger

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

Gmail logo

Action

Reply to email thread

Sends a reply within a specific gmail thread using the original thread's subject, requiring a valid `thread id` and correctly formatted email addresses. supports attachments via the `attachment` parameter with valid `s3key`, `mimetype`, and `name`.

Why this helps

Blockers are created but stakeholders in email threads don't know, leading to them following up or making assumptions about progress

  • Stakeholders get status updates without you having to switch contexts
  • Reduce back-and-forth clarification questions
  • Establish clear communication trail for blocked work

Setup

Build it in a few focused steps.

  • 1Connect Jira and Gmail to Notis.
  • 2Tell Notis: 'When a Jira issue is marked blocked, reply in the related email thread with a blocker notice.'
  • 3Notis finds email threads mentioning the issue and replies automatically.
  • 4Pick a notification channel to confirm replies are being sent.
  • 5Test by updating an issue to 'Blocked' in Jira.

Questions about this workflow

How does Notis know which email threads to reply in?

Notis searches for email threads containing the issue key or participants involved in the Jira issue.

Can I customize the blocker message?

Yes. Tell Notis exactly what the blocker message should say, like 'waiting on Figma designs' or 'API dependency not ready.'

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Gmail. A trigger fires from one place; an action lands in another.

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Jira triggers

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Gmail actions

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Jira and Gmail. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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