Automatically Fetch Existing Chat Context for New Contacts

A contact lands in HubSpot but you have no idea if you've already chatted with them in Telegram. Notis automatically retrieves their chat info when they're added to HubSpot, so you never start a conversation blind.

Trigger

Contact Created Trigger

Contact Created Trigger

Telegram logo

Action

Get Chat Info

Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).

Why this helps

You meet a new contact in HubSpot and have no idea if they've messaged you before. You waste time searching Telegram to check history, or worse, message them as if it's the first conversation when you've already spoken.

  • Know instantly if you've already chatted with a contact
  • See conversation history before responding
  • Reduce awkward repeated conversations
  • Start interactions with full context

Setup

Build it in a few focused steps.

  • 1Connect HubSpot and Telegram to Notis.
  • 2Create an automation: 'When a new contact is added to HubSpot, look up their existing Telegram chat information and share it with me.'
  • 3Notis will retrieve chat details like member count, topic, description, and message history.
  • 4Select 'Contact Created' as the trigger and choose where to send the context info.
  • 5Test by adding a new contact and confirming chat context appears in Telegram.

Questions about this workflow

What chat info will I see?

Notis retrieves the chat name, description, member list, and recent message history so you understand the conversation context.

Does this work for one-on-one chats and groups?

Yes. Notis retrieves context from direct messages and group chats to give you the full picture.

Can I automatically suggest a response based on chat context?

Yes. Combine this with a prompt like 'Use the chat context to suggest the best next message to send.'

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Hubspot to Telegram. A trigger fires from one place; an action lands in another.

Hubspot logo

Hubspot triggers

Telegram logo

Telegram actions

Contact Created Trigger

Contact Created Trigger

TriggerInstant

Answer Callback Query

Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.

ActionInstant

Deal Stage UpdatedTrigger

Deal Stage UpdatedTrigger

TriggerInstant

Delete Message

Delete a message, including service messages, with certain limitations.

ActionInstant

Edit Message

Edit text messages sent by the bot.

ActionInstant

Export Chat Invite Link

Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.

ActionInstant

Forward Message

Forward messages of any kind. service messages can't be forwarded.

ActionInstant

Get Chat Info

Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).

ActionInstant

Get Chat Administrators

Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.

ActionInstant

Get Chat History

Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Hubspot and Telegram. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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