Change Subscriptions Without Opening Stripe
Customer wants to upgrade or a deal needs adjustment? Tell Notis 'update subscription' and the change is live in Stripe.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Subscription
Updates an existing, non-canceled stripe subscription by its id, ensuring all referenced entity ids (e.g., prices, coupons) are valid and automatic tax liability is correctly specified if enabled.
Why this helps
A customer asks to upgrade mid-month or you realize you priced them incorrectly. You log into Stripe, find the subscription, edit it, and hope the proration is correct. That's 5 minutes per change.
- Changes processed instantly without Stripe login
- Proration calculated automatically
- Upgrade and downgrade workflows in one command
- Great for mid-contract adjustments or customer requests
Setup
Build it in a few focused steps.
- 1Connect Stripe to Notis.
- 2Create a webhook automation: 'When asked to update a subscription, identify the subscription by customer email. Update the price or billing cycle as requested, and confirm the change and new billing date.'
- 3Set trigger to 'Webhook'.
- 4Pick your notification channel.
- 5Test: message Notis 'Upgrade john@example.com to the premium plan.'
Questions about this workflow
How do you handle proration?
Stripe handles it automatically. If they upgrade mid-cycle, they're billed the difference. If they downgrade, credits apply to their next invoice.
Can I change billing cycles or add quantities?
Yes. Just ask: 'Switch them to annual billing' or 'Add 5 more seats.' Notis updates the subscription to match.
What if a subscription doesn't exist?
Notis will tell you the customer has no active subscription and won't proceed. You'll know immediately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Hubspot to Stripe. A trigger fires from one place; an action lands in another.
Hubspot triggers
Stripe actions
Contact Created Trigger
Contact Created Trigger
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Hubspot and Stripe. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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