Refund Any Charge Without Touching Stripe
A customer needs a refund? Tell Notis the charge ID and it's refunded instantly. Full or partial—you decide. No login needed.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Customer support emails arrive asking for refunds. You log into Stripe, hunt for the charge, process it manually, then email back. That's at least 10 minutes per refund, plus the mental load of tracking who asked for what.
- Refunds processed in seconds, not minutes
- Reduce customer service turnaround time
- Partial refunds supported for corrections and adjustments
- Every refund logged and auditable in Stripe
Setup
Build it in a few focused steps.
- 1Connect Stripe to Notis.
- 2Create a webhook automation: 'When asked to refund a Stripe charge, process a full refund unless I specify an amount. Confirm the refund with the charge ID and amount.'
- 3Set trigger to 'Webhook'.
- 4Pick your notification channel.
- 5Test: ask Notis 'Refund charge ch_XXXXX' and watch it execute in Stripe.
Questions about this workflow
Can I refund just part of a charge?
Yes. Just tell Notis: 'Partial refund of $25 for charge ch_XXXXX.' It processes exactly what you ask.
Is there an approval step or does it execute immediately?
By default, Notis executes immediately. If you want approval, update your prompt to: 'Ask me to confirm before processing any refund over $100.' Notis will ask before executing high-value refunds.
Can I set up refund rules?
Absolutely. Mention specific cases in your automation: 'Automatically refund any charge under $50 if the customer requests it, but ask me for refunds over $50.' Notis enforces your rules.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Hubspot to Stripe. A trigger fires from one place; an action lands in another.
Hubspot triggers
Stripe actions
Contact Created Trigger
Contact Created Trigger
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Hubspot and Stripe. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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