Instant Selections with WhatsApp Lists

When someone emails you options to choose from, Notis turns it into a clean WhatsApp list so you tap an option instead of typing.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

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Action

Send interactive list

Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.

Why this helps

You get emails with multiple choice questions and have to craft a response. Menu-based interactions feel faster than email.

  • Tap instead of type responses
  • Structured, clear options
  • Faster decision-making

Setup

Build it in a few focused steps.

  • 1Connect Gmail and WhatsApp to Notis.
  • 2Create the automation: 'When I receive a choice or menu email, send an interactive list to WhatsApp.'
  • 3Use the 'New Gmail Message Received' trigger.
  • 4Test by sending an email with multiple options.
  • 5Notis converts the options into a WhatsApp list message with selectable items.

Questions about this workflow

How many options can a WhatsApp list have?

Up to 10 options per list, which covers most email selections.

What happens when I select an option?

The selection is recorded as a WhatsApp message that you can review or Notis can log for reference.

Can I send responses back via email?

Yes. Notis can convert your WhatsApp selection back into an email reply if needed.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Whatsapp. A trigger fires from one place; an action lands in another.

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Gmail triggers

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Whatsapp actions

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Not just Gmail and Whatsapp. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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