Retry Failed Payments Automatically

Stop losing revenue to forgotten payment failures. When a customer emails about a failed charge, Notis instantly creates a fresh payment intent—no manual follow-up needed.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Stripe logo

Action

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

Why this helps

Neurodivergent founders juggling email and payment platforms often miss follow-ups on declined charges, leading to lost revenue and strained customer relationships.

  • Recover revenue from declined payments without manual intervention
  • Reduce customer support burden by automating retry logic
  • Stop payment failures from slipping through the cracks
  • Free up mental bandwidth for high-priority business tasks

Setup

Build it in a few focused steps.

  • 1Connect your Gmail account and Stripe account to Notis (one-time setup in the portal).
  • 2In Notis, create a new automation with the prompt: "When a customer emails about a failed payment, create a payment intent for the amount they owe."
  • 3Set the trigger to "New Gmail Message Received" and choose Slack, email, or WhatsApp as your notification channel.
  • 4Test by having a colleague email you a fake payment failure notice, then verify Notis creates the payment intent in Stripe.
  • 5Go live—Notis will now monitor incoming mail and handle retries automatically.

Questions about this workflow

What if the customer email doesn't include the exact amount?

Notis can look up the customer in Stripe and find their most recent failed charge amount, so you don't need to parse it manually.

Does this replace Stripe's automatic retry logic?

No—this complements it. Use this for customer-initiated retries and edge cases where Stripe's automatic retries don't kick in.

Can I customize when this automation runs?

Yes. You can refine the prompt to only trigger for emails with certain keywords (e.g., "payment failed", "card declined") or from specific customers.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Stripe. A trigger fires from one place; an action lands in another.

Gmail logo

Gmail triggers

Stripe logo

Stripe actions

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

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When this happens · Trigger

Do this · Action

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