Organize client emails into dedicated Slack channels

When a major client emails you, Notis creates a dedicated private Slack channel, pulling the team together in one place to collaborate on the response.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Slack logo

Action

Create channel

Initiates a public or private channel-based conversation

Why this helps

Client emails get scattered across DMs, individual channels, and fragmented Slack threads, making it hard for teams to stay coordinated on important accounts.

  • Centralize team collaboration around important clients without manual channel setup
  • Reduce context-switching by keeping all client-related conversations in one channel
  • Improve team coordination by ensuring everyone sees client emails and can contribute
  • Create an archive of client interactions automatically for future reference

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Slack to Notis.
  • 2Create an automation: ask Notis 'When a major client emails me, create a private Slack channel for that client' or use the portal.
  • 3Describe the outcome: 'Create a channel named client-[company-name] and post the email with sender and subject line.'
  • 4Select the trigger: New Gmail Message Received from key client email addresses or domains.
  • 5Choose a Slack workspace channel for run reports.
  • 6Test by having a client contact send you a test email and verify a new private channel is created.

Questions about this workflow

How does Notis name the new channels?

Tell it in your prompt. Examples: 'use the sender's company name' or 'use the client email domain'. Notis will automatically slugify it to be Slack-compatible.

Can I set which clients get channels?

Yes. Specify in your prompt which senders or domains trigger channel creation (e.g., 'only emails from @acme-corp.com' or specific investor emails).

Who gets added to the channel automatically?

You define it. Include in the prompt which team members should be invited (e.g., 'add all of #sales team' or specific roles).

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Slack. A trigger fires from one place; an action lands in another.

Gmail logo

Gmail triggers

Slack logo

Slack actions

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Set snooze duration

Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Add a custom emoji to a Slack team

Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.

ActionInstant

Add an emoji alias

Adds an alias for an existing custom emoji in a slack enterprise grid organization.

ActionInstant

Add a remote file

Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.

ActionInstant

Add a star to an item

Stars a channel, file, file comment, or a specific message in slack.

ActionInstant

Add call participants

Registers new participants added to a slack call.

ActionInstant

Add emoji

Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.

ActionInstant

Add reaction to message

Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Gmail and Slack. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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