Connect Email Into Your Existing Workflow

A single email often relates to multiple threads of work. This automation captures the message and links it to related issues, so context flows instead of scattering.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Jira logo

Action

Link Issues

Links two jira issues using a specified link type with optional comment.

Why this helps

You receive an email about a project that touches multiple initiatives, but you create a single issue and lose the connection to related work, fragmenting your workflow view.

  • Automatically connect new email-based issues to ongoing work
  • Reduce context-switching by keeping related issues visible
  • Let Notis infer issue relationships from email content instead of you linking them manually

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Jira to Notis.
  • 2Tell Notis: 'When I receive an email, create a Jira issue and link it to any related open issues in the project, using the email keywords to find matches.'
  • 3Set the trigger to 'New Gmail Message Received' and select your notification channel.
  • 4Send a test email that references an existing project and verify the links are created correctly.

Questions about this workflow

How does Notis know which issues to link?

It reads the email content and uses keywords/project mentions to find related open issues, then suggests or creates the links you'd manually make.

Will it always find the right issues?

It's smart about keywords and senders, but you can guide it: 'Link to issues mentioning [feature name]' or 'Link to the current sprint.'

What link type does it use?

By default, 'relates to'—but you can specify 'blocks,' 'is blocked by,' or other link types in your automation prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Jira. A trigger fires from one place; an action lands in another.

Gmail logo

Gmail triggers

Jira logo

Jira actions

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Gmail and Jira. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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