Regressions Trigger Automatic Refunds

Paid feature not working? When a customer reopens a closed issue, Notis automatically files a refund in Stripe so you can focus on the fix, not the billing dispute.

Trigger

Issue State / Properties Changed

Triggers when a specific GitHub issue changes any of its tracked properties. Monitored properties: state (open/closed), state_reason, title, body, assignees, labels, milestone, lock status, active_lock_reason, comment count, and closed_at timestamp. When a change is detected, the payload includes the full current issue details, the list of changed field names, and their previous values.

Stripe logo

Action

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

Why this helps

Customers get frustrated when they have to ask for refunds. Tracking which issues need refunds is manual and error-prone. Time spent on refund discussions delays fixing the actual bug.

  • Customers trust you to refund regressions automatically
  • Less customer support overhead
  • Disputes are resolved in minutes, not days
  • Shows good faith even when things break

Setup

Build it in a few focused steps.

  • 1Connect GitHub and Stripe integrations.
  • 2Create an automation: 'When an issue is reopened, create a partial refund in Stripe for the original charge amount.'
  • 3Set trigger to 'Issue State Changed' (detecting reopening) and pick your channel.
  • 4Test by closing then reopening an issue, verifying the refund appears in Stripe.

Questions about this workflow

How much should the refund be?

By default, Notis refunds the full charge. Tell it to refund a percentage instead: 'create a 50% refund when issues reopen.'

What if we never charged for the issue originally?

Notis checks Stripe first and only creates refunds if a corresponding charge exists.

Should refunds auto-send or wait for approval?

They wait for approval by default. Tell Notis to auto-send: 'immediately finalize refunds on issue reopenings.'

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link GitHub to Stripe. A trigger fires from one place; an action lands in another.

GitHub logo

GitHub triggers

Stripe logo

Stripe actions

New Workflow Artifact Created

Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.

TriggerPolling

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Branch Changed

Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.

TriggerPolling

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

New Branch Created

Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.

TriggerPolling

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Check Run Status / Conclusion Changed

Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.

TriggerPolling

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Check Suite Status / Conclusion Changed

Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.

TriggerPolling

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

New Code Scanning Alert Created

Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.

TriggerPolling

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

New Repository Collaborator Added

Triggers when a new collaborator is added to a GitHub repository. Monitors the full list of collaborators on a repository and fires an event for each newly added collaborator. The payload includes the collaborator's GitHub username, account ID, profile URL, avatar URL, permission flags (pull, triage, push, maintain, admin), and assigned role name.

TriggerPolling

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Commit Event

Triggered when a new commit is pushed to a repository.

TriggerInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

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When this happens · Trigger

Do this · Action

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