Your FreshserviceFreshservice always
one message away

Create tickets, update requests, and query Freshservice data from Slack, WhatsApp, or Telegram, by voice or text.

Mailchimp
Telegram
Slack
WhatsApp
Gmail
Discord
Mailchimp

Mailchimp

Freshservice

Freshservice

What it does

Six ways to run Freshservice from a message.

Drive it by message when you need it, or put it on autopilot.

01 · The remoteDrive Freshservice by messageYour least-resistance path to capture, update and query.

Voice to ticket

Record 'New ticket: API down' or forward an email to create a Freshservice ticket with attachments and context captured.

Update tickets by message

Change ticket status, priority, or assignee from Slack. 'Mark ticket 123 resolved' updates the record in Freshservice without context switching.

Ask about your tickets

Ask questions about tickets and service requests. 'Show unresolved tickets assigned to me' gets a summary from Freshservice delivered to chat.

02 · The autopilotPut Freshservice on autopilotRecurring workflows that run without you.

Daily ticket digest

Get a daily summary of your open tickets, pending service requests, and recent activity. Notis delivers it to your DMs each morning.

Automate on schedule

Schedule recurring actions like weekly check-in tickets, assignment rotations, or bulk updates to ticket statuses based on your workflow needs.

Connect your tools

Create Freshservice tickets from Datadog alerts, post updates to Slack, sync Jira issues to your help desk inbox. Build multi-tool incident workflows.

Channels

Freshservice, from anywhere you
message.

Pick the channel you already live in. Notis turns it into a fully native Freshservice remote.

Telegram
Freshservice

Telegram

Voice-first Notion bot. Record, tag, file.

WhatsApp
Freshservice

WhatsApp

WhatsApp business or personal, both work.

Slack
Freshservice

Slack

Slash-command your way through any workspace.

💬
Freshservice

iMessage

Native bubbles. iPhone, iPad and Mac.

Gmail
Freshservice

Gmail

Forward emails. Get them filed in Notion.

🖥
Freshservice

Notis Desktop

Run from Notis desktop with hotkeys & history.

Trigger / Action

Supported triggers and
actions

Notis builds workflows that link Freshservice to anything else. A trigger fires from one place; an action lands in another.

No triggers have been added for Freshservice yet.

Build your own

Connect any two apps
with AI in the middle.

Choose the app that starts the workflow and the app that should react. Notis sits in between, reading each event, deciding what matters, and writing the result exactly where it belongs.

When this happens · Trigger

Do this · Action

Start saving time today.

Connect in 60 seconds. No DIY, no maintenance, no setup tax.