Stop Charging When Projects Pause
Project paused in Asana? The subscription updates automatically in Stripe. You're not billing for work you're not doing.
Trigger
Task Moved to Section
Triggers when a task is moved to a section in a project.
Action
Update Subscription
Updates an existing, non-canceled stripe subscription by its id, ensuring all referenced entity ids (e.g., prices, coupons) are valid and automatic tax liability is correctly specified if enabled.
Why this helps
Forgetting to pause subscriptions when work stops means charging clients for time you're not working, creating disputes and damaging trust. Manual subscription updates are easy to miss.
- Subscriptions pause immediately when projects pause
- Prevents over-billing and client disputes
- Builds trust by billing fairly for actual work
- Reduces manual subscription management
Setup
Build it in a few focused steps.
- 1Connect Asana and Stripe to Notis.
- 2Tell Notis: 'When a project moves to On Hold in Asana, pause the matching subscription in Stripe.'
- 3Select your notification channel.
- 4Move a project to On Hold in Asana to test.
- 5Verify the subscription status changes in Stripe (often to 'paused' or custom status).
Questions about this workflow
Does pausing the subscription cancel it or just stop charging?
Pausing typically stops charges but keeps the subscription alive for when work resumes. Tell Notis if you prefer a different approach (e.g., changing the price to $0).
What if I want to keep charging at a reduced rate while paused?
Notis can update the subscription to a lower tier or smaller amount instead of fully pausing. Let Notis know your pause-billing rules.
When the project resumes, does Notis restart the subscription?
Yes. Set up a second automation: 'When a project moves out of On Hold, resume the subscription.' This keeps billing in sync with project status.
When this happens · Trigger
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Supported Triggers and Actions
Notis builds workflows that link Asana to Stripe. A trigger fires from one place; an action lands in another.
Asana triggers
Stripe actions
Attachment Added to Task
Triggers when an attachment is added to a task.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Comment on Task
Triggers when a comment is added to a task in a project.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Task Created
Triggers when a new task is created in a project.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Task Updated
Triggers when a task is updated in a project.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
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When this happens · Trigger
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