Cancel Subscriptions Without Logging Into Stripe
Track subscriptions in Airtable, mark them cancelled, and Notis removes them from Stripe at the billing period end.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Why this helps
A customer churns and you mark them inactive in Airtable, but forget to cancel in Stripe. They get charged again, you issue a refund, customers lose trust.
- No double-charging customers
- Clean separation of active and inactive subscriptions
- Less manual Stripe work
Setup
Build it in a few focused steps.
- 1Connect Airtable and Stripe to Notis.
- 2Create automation: 'When a subscription in Airtable is marked cancelled, cancel that subscription in Stripe at the end of the current billing period.'
- 3Choose your notification channel.
- 4Test by marking a test subscription as cancelled and verify it's cancelled in Stripe.
Questions about this workflow
Does cancellation happen immediately or at the end of the billing period?
You choose. Tell Notis to cancel immediately or at period end (for a prorated refund). Most businesses prefer period end.
Can I add a reason for the cancellation?
Yes. Include a notes field in Airtable and Notis will record it in Stripe as a cancellation reason.
What about partial cancellations or plan downgrades?
This automation cancels the full subscription. For downgrades, use Notis to update the subscription instead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtable to Stripe. A trigger fires from one place; an action lands in another.
Airtable triggers
Stripe actions
Base Metadata Changed
Triggers when an existing Airtable base changes its name or permission level.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Base Schema Changed
Triggers when tables, fields, or views change in an Airtable base.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
User Profile Changed
Triggers when the connected Airtable user's profile information changes.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
View Created
Triggers when a new view is created in an Airtable base.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
View Deleted
Triggers when a previously known Airtable view is deleted.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
View Metadata Changed
Triggers when an Airtable view changes its name or type.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Airtable and Stripe. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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