Turn Customer Inquiries Into Instant Alerts
Your customers shouldn't wait for a response. Get Telegram alerts when inquiries arrive, so you can respond in minutes, not hours.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Delayed customer responses lose sales and damage trust. Neurodivergent founders often miss emails in the chaos, leaving customers hanging and revenue on the table.
- Respond to customers faster and boost satisfaction
- Never miss a sales opportunity or customer question
- Reduce customer frustration from delayed replies
- Track inquiries in a dedicated alert stream
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Telegram to Notis.
- 2Tell Notis: 'Alert me on Telegram when I get emails from customers or sales inquiry keywords'.
- 3Pick your Telegram chat for customer alerts.
- 4Notis identifies customer emails and sends alerts instantly.
- 5Reply to alerts directly on Telegram or use them as a springboard to email—your choice.
Questions about this workflow
Can I filter alerts by customer type or source?
Yes. Tell Notis which customer emails to prioritize (e.g., new leads vs. existing customers).
Do I have to respond from Telegram?
No. Use Telegram alerts as a notification system, then reply via email. Or reply directly from Telegram if you want.
What if I get inquiry forms from multiple sources?
Notis consolidates all customer inquiries into one Telegram alert stream, no matter where they come from.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Telegram. A trigger fires from one place; an action lands in another.
Agent mail triggers
Telegram actions
New Email Received
Trigger for new emails in an AgentMail inbox
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Not just Agent mail and Telegram. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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