Make Sure Urgent Requests Get Immediate Attention
A customer marks their email urgent or uses a red flag. Notis detects that signal and automatically sets the corresponding Linear issue to 'High' priority so your team grabs it first during sprint planning.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Update issue
Updates an existing linear issue using its `issue id`; requires at least one other attribute for modification, and all provided entity ids (for state, assignee, labels, etc.) must be valid.
Why this helps
Critical emails get the same treatment as routine messages. By the time you manually update the Linear priority, you've forgotten which email was truly urgent, and important work gets deprioritized.
- Urgent emails automatically become high-priority Linear issues, so team sees them first
- Reduces the time between 'email arrives' and 'team starts working on it'
- Eliminates manual priority adjustments and the risk of missing critical requests
- Keeps your sprint board clean by clearly surfacing time-sensitive work
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Linear to Notis.
- 2Ask Notis: 'When I receive an email marked urgent or with a red flag, set the corresponding Linear issue to high priority.' Notis learns your urgency signals.
- 3Select 'New Email Received' as the trigger and pick your notification channel.
- 4Send yourself a test urgent email and check that the Linear issue updates to high priority immediately.
- 5Refine if needed (e.g., 'unless it's from marketing@example.com') and activate the automation for all incoming emails.
Questions about this workflow
How does Notis detect if an email is urgent?
Notis checks email flags, subject line markers (like 'URGENT', 'ASAP'), and sender urgency patterns you define. You can also teach Notis what urgency means for your workflow.
What if I accidentally mark an email urgent?
The issue is set to high priority, but it's easy to change back in Linear if needed. Notis won't re-adjust it later, so you have full control.
Can I use this for other priority levels?
Yes. Your prompt can specify: 'If the email says ASAP, set to Urgent. If it has a medium exclamation, set to High.' Notis maps signals to priorities.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Linear. A trigger fires from one place; an action lands in another.
Agent mail triggers
Linear actions
New Email Received
Trigger for new emails in an AgentMail inbox
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Agent mail and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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