Organize Issues Automatically by Topic and Urgency
An email arrives about a refund request. Notis creates a Linear issue and automatically labels it 'Billing' and 'Customer.' The team immediately knows the category without reading the full description.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Why this helps
Issues land in Linear without proper labels. Your backlog becomes a jumble of uncategorized work. Team has to read each issue to understand the category, slowing down triage.
- Issues created from emails are automatically labeled by topic, urgency, and customer type
- Team can instantly filter and find relevant work without reading every description
- Reduces manual labeling and ensures consistent categorization across the backlog
- Enables faster triage and sprint planning by having work pre-organized
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Linear integrations in Notis.
- 2Create an automation: 'When an email arrives, create a Linear issue and automatically label it based on the content. Use labels like Billing, Feature Request, Bug, Design, etc.'
- 3Choose 'New Email Received' as the trigger and select your notification channel.
- 4Define your label categories (e.g., 'If it mentions payment, add Billing label').
- 5Send test emails and verify they auto-label correctly, then activate for all incoming work.
Questions about this workflow
What if an issue needs multiple labels?
Notis can add multiple labels in one go. For example: 'If it's a customer bug about billing, add both Bug and Billing labels.'
Can I create new labels automatically if they don't exist?
Yes. Tell Notis: 'If the topic is new, create a label for it and apply it to the issue.' This keeps your label system growing with your needs.
How do I change the labeling rules later?
Edit your automation prompt at any time. Notis applies new rules to future emails; existing issues keep their labels.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Linear. A trigger fires from one place; an action lands in another.
Agent mail triggers
Linear actions
New Email Received
Trigger for new emails in an AgentMail inbox
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Agent mail and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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