The Customer Research Management template is broken down into the following: A Guide to Customer Research The guide will help those who are new to customer research understand its importance, how to start conducting research, and best practices I have found through conducting hundreds of interviews. Interview/Task Databases In the database section, you will be able input all information about interviewees, plan out each individual interview, and create any additional tasks that are required. Management Dashboards This section is organizing all the information from the database section. Get a weekly snapshot of all upcoming interviews, tasks, and follow up required with your interviewees.