Your control center for technical support.
About this template
📋 Essential Properties: Capture all important information for each ticket, including title, creation date, description, assigned technician, priority, status, requester, expiration date, notes, and response time. 📆 Calendar View: Visualize your tickets weekly or monthly for better planning and tracking. 📈Dashboard : Get crucial insights at a glance with our dynamic dashboards: Historical Summary: Analyze team performance over time, with filters by technician, status, and priority. Last 7 Days: Quickly identify failed or delayed tickets and track overall progress. Tickets by Technician: Measure individual efficiency and optimize workload. ⭐️Benefits: Improve Organization and Efficiency: Reduce the time spent searching for information and streamline ticket resolution. Make Smarter Decisions: Get valuable insights into team performance and technical support trends. Provide Exceptional Service: Reduce response times and improve customer satisfaction.
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About this creator
More by Victor Mussi
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How to use this template with A.I
Delegate this template to NØtis and have your personal assistant automatically manage it for you.
1
Duplicate this template in your Notion workspace.
2
Create your NØtis account.
3
When authorizing NØtis to your Notion workspace, make sure to click "select pages to share with NØtis" and choose your new template in the list.
4
Make sure the template appears in your synced database and is activated.
Make it your own
Optionally, you can give additional instructions to NØtis directly by customizing the template.
1
You can add additional instructions for NØtis in the database descriptions. To access the description, right click a database and click "view database"
2
Add your instructions in the description. E.g. "For each entry, create a post for Instagram, Facebook and Twitter, etc."
3
You can also add instructions in each field descriptions. E.g. "A short description of the expense like 'dinner at Luigi'".
4
NØtis automatically sync your databases every hour but you cal always ask NØtis to synchronise them right away or ask the link to your user portal.
